Tuesday, July 2, 2013

How Cloud Service Providers Ensure That Their Services are at Par Level

Cloud computing services are a new form of outsourced computing and IT resource infrastructure in the market. They have been designed to separate functionality from physical access to software in order to streamline computing services. The relative recentness of this technological leap means that there is little in the way of industry best practices and standards. Companies that provide cloud computing services are being forced to innovate and measure as they go. Due to the nature of service delivery in cloud computing, this can be challenging. Services are typically delivered in the form of applications that the user installs on their device or accesses through the internet. These applications have access to the centralized computing infrastructure and translate these resources into user functions. Application testing has, therefore, become one of the key components of infrastructure management services.

Infrastructure management services are provided by the cloud services provider as an internal mechanism the user never sees. The users are only exposed to the service delivery end of a cloud computing model if they are using enterprise class cloud computing services. The beauty of this system is that the cloud service provider can keep testing their applications and improving on their performance without inconveniencing the consumer. The application management environment focuses on increasing the number of functions the client has access to while reducing the latency of the application. Latency is a serious challenge where services are delivered entirely over a dispersed network. This is because challenges on the data dispersal network affect the performance of the cloud services; however, it is only the providers who feel the brunt of the client’s indignation or wrath.

Infrastructure management services allow the cloud service providers to undertake research and development in the design of their cloud computing framework. The basal part of the framework is made of the API – application programming interface. This is the foundation on which all other computing services are provided to the clients. Improving on this improves service delivery by increasing functionality and decreasing latency. The clients have also been seeking access to resources from multiple clouds. This will be provided in the form of cross platform connectivity between different clouds. For cross platform connectivity to be a possibility, the cloud service providers have to do thorough application testing to enable optimal performance on different APIs. The cloud computing industry has proven itself to be extremely creative when handling challenges and it will, therefore, get much better sooner than you might think.

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